Law 7/1995 of 6 April on the Regulation of Tourism
in the Canary Islands makes provision, within the
types of tourist accommodation, for rural tourism
establishments (Article 32.1.f), organisation and
regulation of which the Decree 18/1998 of 5 March is
The technical organization of the letting of the
properties offered on this Web site has been carried
out by S.I.S. s.l. under the trademark
RentHouseTenerife.com, with head office in Calle
Lanzarote, 103, 38632, Arona, Tenerife and C.I.F.
(Fiscal Identification Code) B-38.433.488
The price of the accommodations will be per night of
occupation. The costs of water, electricity, gas,
sheets and towels are included in the price. The
minimum number of nights is indicated in the file
for each house appearing on the web.
At the time of making the reservation the client
must deposit 50% of the amount of the requested
rental; the reservation will not be considered as
firm until the said deposit has been made. The
remaining balance must be paid upon arrival at the
property, directly to the owner. If not, the
organisation will consider the reservation to be
In accordance with Article 17.2 of Decree 18/1998 of
5 March, the right to occupy the accommodation will
begin, unless agreed to the contrary, at 17:00 hours
on the first day of the period contracted and will
end at 12:00 hours on the day set as the departure
date. In all cases the client must notify the
arrival time on the island, as well as his departure
time, in order to avoid unnecessary inconvenience or
waiting time to the key-holder.
The access and use of the property is only permitted
for the total number of people stated in the booking
confirmation. If the client wishes to change this
condition, it is necessary to change the booking
confirmation accordingly, which may entail a change
in the total rate.
All clients, without exception, must have their
respective personal and family documents in order,
either their National Identity Card or passport, in
accordance with the nationality of the visitor.
In the case of force majeure, caused by
circumstances beyond the control of the organisation,
RentHouseTenerife.com reserves the right to
substitute the reserved property for another
alternative of similar characteristics and location.
In the case the client does not accept the
alternative offered, the organisation will refund
the client the paid amounts.
In any case, the client may relinquish the requested
and contracted services, whilst
RentHouseTenerife.com reserves the right to charge
as a compensation:
- 100% of the prepaid amount for the reservation,
when the cancellation is made less than 30 days
before the arrival date.
- 50% of the prepaid amount for the reservation,
when the cancellation is made more than 30 days
before the arrival date.
Any faults and/or defects that the client may find
in the rented property must be communicated directly
to the owner, as soon as possible and always during
the stay, for immediate solution.
RESPONSIBILITY OF THE ORGANISATION
RentHouseTenerife.com is responsible for the correct
information regarding the property offered, as well
as the precise location of the property.
RESPONSIBILITY OF THE CLIENT
The client is responsible for leaving the property
in the same state of good repair in which it was
found, and will be held responsible for all damages
and losses caused by him. Likewise, it is the
responsibility of the client to, at all times,
ensure that the exact number of occupants for which
the reservation was made is complied with. Under no
circumstances will the maximum number of persons
reserved be exceeded; in this event the owner or
manager will be permitted to take the appropriate
measures (a supplementary charge or the vacation of
ACCEPTANCE OF THESE CONDITIONS
The act of participating in the product offered
means the express acceptance on behalf of the client
of each and every one of these General Conditions.
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